Privacy Policy

Data Controller

Les Chambres d'Élise — Béatrice Chareille

6, place du Castellas, 30210 Collias, France

Email: chambres.elise@gmail.com

Phone: +33 (0)7 67 82 84 00

Data Collected

We collect information you voluntarily provide via our booking or contact form:

Name, surname, title

Email address and phone number

Desired stay dates, number of guests

Meal and accommodation preferences

Free-text message (if provided)

Purpose of Processing

Your data is used exclusively to:

Process your booking or information request

Contact you regarding your stay

Prepare your arrival, meals and accommodation

Send you a booking confirmation

Legal Basis

The processing of your data is based on the performance of a contract (booking) or on your consent (contact form), in accordance with Article 6 of the GDPR.

Third-Party Sharing

Your data is not sold or shared with third parties for commercial purposes. It may be transmitted to the following technical service providers, strictly within the scope of managing your booking:

Smoobu GmbH (online booking engine)

Vercel Inc. (website hosting)

Data Retention

Your data is kept for the time necessary to process your request and for a maximum of 3 years after your last contact, in line with CNIL recommendations.

Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right of access: obtain a copy of your personal data

Right of rectification: correct inaccurate or incomplete data

Right to erasure: request the deletion of your data

Right to portability: receive your data in a structured format

Right to object: oppose the processing of your data

Right to withdraw consent: withdraw your consent at any time

To exercise these rights, contact us at: chambres.elise@gmail.com

You may also lodge a complaint with the CNIL (French Data Protection Authority): www.cnil.fr

Cookies

This site does not use tracking, advertising or profiling cookies. Only essential technical cookies may be used for the functioning of the site (language preferences, display theme).

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration. The connection to the site is secured by an SSL certificate (HTTPS).

Policy Changes

We reserve the right to modify this privacy policy at any time. The date of the last update will be indicated at the bottom of this page.